Springfield Utility Board Heat Pump Water Heater Program

Springfield Utility Board is offering instant rebates on heat pump water heaters (HPWH) along with free curbside delivery exclusively through this special online offer. Unitary systems receive an $1,800 rebate and split systems receive $2,200. The prices on this website include the rebate so you don’t have to wait for reimbursement or complete any paperwork.

This offer is valid only for Springfield Utility Board customers, so your order must be shipped to a residential address serviced by SUB. Limit one per home.

What is a Heat Pump Water Heater, and Why Buy One?

Heat Pump Water Heaters extract heat from the ambient air and transfer it to the water in the storage tank. Similar technology is found in refrigerators, air conditioners and whole-home heat pumps. Since these units are moving heat instead of generating it directly, they are 3-4 times more efficient than a conventional electric water heater. That efficiency saves electricity and saves you money on your energy bill.

What is the difference between a unitary HPWH and a split system?

Unitary HPWH and Split Systems each have their own advantages. Below are some general differences, but before placing an order, be sure to research thoroughly to ensure your chosen HPWH will work for your home.

A unitary HPWH is a single unit with dimensions similar to a standard water heater, though they are typically a bit taller. Unitary models require 700 cubic feet of free air space in your installation location (or the air intake/exhaust may be ducted). During operation, they make noise similar to a refrigerator, produce cool and dehumidified air, and generate condensate that must be routed to a drain or the exterior. Ideal locations are unfinished basements or garages.
A split system‘s storage tank is placed indoors, while the heat pump is installed on the exterior of the home. The two are connected with refrigerant lines. These lines must pass through an exterior wall and there are limitations on their total length. There are no sound, air space or condensate considerations for the storage tank, nor is there any cooling/dehumidifying of the indoor air. Split systems allow for installation of the indoor unit in most any location.

After your order is placed:

  • Springfield Utility Board will verify your eligibility before your order is shipped. If you have any questions on rebate eligibility, please call 541-746-0963 or email [email protected] for more information.
  • When your order is ready to ship, GP Conservation will contact you to arrange a delivery appointment.

Installation

If you’d like to install your hybrid water heater yourself, we recommend watching the “How do I install a heat pump water heater” video below, and calling GP Conservation if you have questions.
If you prefer professional installation, you may reach out to a plumber of your choice to request an estimate.

Unitary HPWH Resources

Eco-Logical Split-System Info

Program Terms & Conditions

Suitability
It is up to you to determine the suitability of a HPWH for your home/application. GP Conservation makes no guarantee of fitness for a particular purpose and disclaims any liability for consequential damages arising out of the use of, or the inability to use the HPWH.

Returns
GP Conservation accepts returns of water heaters only under certain conditions. The unit to be returned must be (1) In new, undamaged condition, and (2) in its complete, intact packaging. If these conditions are met, a restocking fee of $140 and a return shipping fee of $120 will be deducted from your refund ($260 total or the full purchase price, whichever is less). Returns must be completed within 30 days of purchase. Items are not eligible for return beyond this 30-day period.

Delivery
Curbside delivery service is included with your purchase, and is the only service available through this offer. Inside delivery and/or delivery up or down stairs is NOT available. Someone must be present to sign for delivery. If you need to reschedule your delivery, you must do so at least 24 hours prior to your delivery appointment.

Contact Us

Have questions? Need help ordering? We’re here to help! Reach GP Conservation at: 503-907-2899 or [email protected]